Term & Conditions & Sales Agreement
By placing an order at apinkprincess.com the customer agrees to all policies and has authorized A Pink Princess to collect payment via the payment method the customer has specified for the amount the order was placed for, and for any additions that were verified through a phone request. We realize that making purchases on our website, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we are committed to ensuring the privacy of your personal information and will use any information you give us in a responsible manner. You are very important to us and we are dedicated to providing you with a safe and secure online experience. Any personal information that is collected when an order or registration is placed on our web site, such as your name, address, phone number, and email address is treated as private, and will not be shared or transferred to any other entities. We will use this information to communicate with you, our customers and keep customers informed on product information and any special offers or promotions that we have. Our primary means of such communcations are via Email or Postal Mail.
When you supply us with personal information to request a catalog or order a product, the information you provide will be added to our customer file. You may receive periodic mailings from us with information on new products and services, discounts, special promotions. We may also contact you by mail or telephone if we have questions about your order.If you do not want to receive such mailings or telephone contact from us, then please email us at firstname.lastname@example.org to remove yourself from our contact list. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
- permitted or required by law;
- trying to protect against or prevent actual or potential fraud or unauthorized transactions;
- investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
If you need to return or exchange an item: We must receive it in unopened, unplayed with, original condition within 14 days of your receipt. You will need to enclose your original order number you received by email confirmation. A full refund will be returned less any shipping charges. If you are outside the 14 days you must request a return authorization. You will be given a store credit less shipping charges. In some cases a 20% fee may be charged. Please contact us if you need any clarification on your return.
A Pink Princess Inc wants ours customers to know that we value their business as well as their privacy. By clicking the "Submit" button you are opting and granting permission to be contacted via email and postal communcations by A Pink Princess Inc. with news, offers and product updates & product catalogs. You will always have to opportunity to OPT-OUT of such communcations via an email unsubscribe link or contacting us directly to have you removed from our lists. If you have any questions, please feel free to contact us.
Place Orders and Pay Online
Our website shopping service makes it easy to find and purchase the special products you need. When you order and pay online, our secure system starts working to ensure rapid processing and delivery. Currently we accept payments by Visa, MasterCard, American Express, Discover and Paypal. When you use your credit card, please provide your credit card billing address, if different from the shipping address, and daytime/evening phone numbers. If the billing address you give us does not match the one that is on file at the financial institution, or if authorization is not given for any reason, we reserve the right to cancel the order without notification.
Florida Sales Tax will be applied to your order if it ships to an address within the state of Florida. Sales tax will be applied to shipping and handling charges.
Telephone and Email Orders
Telephone and Email orders are accepted. But, you should not ever send credit card numbers by email, as it is not a secure practice.
COD orders are not accepted.
Shipping and Processing Time
We work hard to get your order to you as quickly as possible, and most orders are shipped the same day or within 24 hours of being placed. But if your order is placed Friday through Sunday your shipment usually is scheduled to be shipped on the following Monday. Also orders that are listed as Special Order, Preorder, or Backorder are not shipped until the item is available.
We use FedEx as our primary delivery service. Depending where your shipment is going, Ground Service is usually 3-7 days. You can opt for a quicker and guaranteed to delivery time by choosing 3 Day, 2 Day, or Overnight Delivery.
Shipping and Handling Charges
To determine the shipping costs for your order, simply place all your items in your cart and use the shipping cost estimator based on your delivery zip code.
We will not falsify invoices or shipping labels under any circumstances. If your country is not an option in the checkout process, we cannot ship to your country. Check a product's shipping notes while you shop to learn of any possible shipping restrictions for particular products.
Tax and Duty Fees:
Your country may charge additional taxes or duties on your order when it enters your country. You are responsible for paying any additional charges.
We reserve the right to refuse any sale at any time.